FAQs

Can I order a custom size?

  • Yes! Select "CUSTOM" size and write your measurements to the note section you see below the product in cart. I need you full bust, waist and hips measurements (cm). Please also read the items description in case I need more measurements to make custom size of that item.

 

I want the shirt to be a bit longer, can you make that?

  • Sure, just order a custom size and if you want to make a minor custom edit to the design just write it with your measurements to the note section. For example: "I would like the shirt to be longer: __cm from my shoulder." However I can't turn shirts into dresses (over your hips) and keep the same price so contact me if you want to do that, it will cost a bit more because I need more fabric to make it.

 

What size should I order?

  • Check out our size guide!

 

Do you ship worldwide?

  • Yes! 

 

Can change my order or address on my order?

  • You can change all your order details 24h after you've made the order. Please contact me (usually I can still change order details after 24h) and we will work it out! 

 

How long does it take to make my order?

  • All products usually have 1-4 weeks production time. Every item is made to order which means that I will start making your order after you have ordered it.

     

    Who makes these clothes?

    • Me at the moment! I have a talented friend who knits all the knitted pieces like the Camellia knits. Hopefully in the future I'll be able to hire more people to create Éin pieces for you <3

     

    Where do you get your fabrics?

    • I order most of my materials online. All the denim I use is re-used and I get old jeans from friends and thrift stores. I use only deadstock, organic or other more sustainable fabrics. I of course prefer certifications and some of my organic cotton is GOTS-certified. Some fabrics that don't have the certifications comes from small farms that can't afford it but it's good to support them. I order all of my new materials from trusted places and have contacted them to know that they are ethically made. 

     

    How do I take care of my Éin item?

    • Please read the care instructions on the product and follow them.
    • Handle them carefully so they can last long.
    • Always wash hand dyed pieces separately from other clothes!
    • If you still have any questions, please contact me!

     

    Is your packaging eco-friendly?

    • Yes!